To ensure a smooth experience, please review our delivery and refund policies below.

 

Booking Confirmation  
- All appointments must be booked in advance through our official website, phone, or in person.  
- Upon booking, you will receive a confirmation email or message with your appointment details.  

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Refunds and Cancellations   
- If you wish to cancel your appointment, you must do so at least 24 hours before your scheduled time to receive a full refund.  
- Cancellations made within 24 hours of the appointment time are non-refundable.  
- Rescheduling an appointment is subject to availability and must also be requested at least 24 hours in advance.  

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No-Show Policy  
- If you fail to attend your appointment without prior notice, the booking fee will not be refunded.

 

Late Arrivals  
- If you arrive late, we will do our best to accommodate you within the remaining appointment time. However, we may not be able to extend the session, and refunds will not be issued for lost time.  

 

Service Refunds  

- If you are unsatisfied with your service, please speak with front desk before leaving the premises. Refunds for completed services will only be considered under exceptional circumstances.  

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For any questions or concerns regarding your booking, please contact us.